Facilitation Technology

One of the most important aspects of facilitation is managing the issues coming into, developed within, and being produced from structured facilitation sessions. Whether in list form or expressed graphically, “managing” issues is key to the performance of a facilitator.

Seeking Common Ground

We know that participants in a facilitation session (whether as analysts, decision-makers, learners, or subject matter experts) are seeking common ground. We also know that each participant is most effective receiving and processing information in a particular form, usually as text/data or graphically.

Discovering Relationships

For those that favor the graphic approach to issue management, “issue mapping” is a useful tool for capturing, retaining, and expressing issues and their relationship.

The facilitator serves a critical role in guiding a group to discover and connect issues. Continue Reading

First impressions are everything. And, meeting starts are everything else.

First Impressions

Have you ever been self-conscious about how you started your teleconference? Have you practiced your introduction to achieve maximum impact? Have you wondered whether you could (or could have been) more effective had you included one special comment, or could avoid saying that one comment?

With teleconference technology, you can pre-record your introduction and deliver it flawlessly.

Sensory Overload – The Emotion of the Introduction

One of the challenges that we all face is the abundance of emotion while making introductions. Most of us are listening even while speaking. We are discerning the subtle comments, noises, and reactions while we deliver our best-practiced introductions.

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